Your One-Stop Solution for Healthcare Innovation and Technology

Referral Management

Current referral management systems are based on error-prone inefficient manual processes, significantly reducing ability to manage referral intake, whether from within a healthcare system or new partners.

We provide a complete automated AI-based referral intake and management platform customizable to your EMR and specific office processes.

We drive operational efficiency to improve new referral-to-visit conversion, completion of critical testing, and the overall patient experience.

Streamlined Communication & Engagement

Patient and partner communication is inefficient and still based on the 9-to-5 office timeline. This significantly reduces successful conversion of referrals. Despite readily available text- and EMR-based tools, a significant portion of back-end communication still relies on office staff that use laborious and error-prone manual processes, diminishing patient experience, reducing conversion to office visits and procedures, and leading to delays in care.

With our automated AI-powered instant communication tools, we close this gap, not only with your potential patients, but with your referring partners as well!

Patient Scheduling

Due to volume of referrals and manual communication pathways, scheduling teams often cannot reliably schedule a patient after a referral is received. Similarly, when critical information from a referring partner required to schedule a patient is missing, patients often fall through the cracks.

Although EMR-based tools exist, they are cumbersome, requiring patient internet fluency and familiarity with the specific EMR platform, leading to a fractured scheduling system and patient disengagement.

With our one-stop scheduling feature, we remove the middleman and empower patients to schedule their appointment the moment a referral is received, without needing to login to your EMR.

Data Analysis

Critical information on referral pathways and trends is often difficult to obtain based on outdated high-level market data. This limits your ability to make timely business decisions, with significant potential negative impact on strategy and margin performance. With our AI-powered tools, partners are capable of understanding real-time referral flows, hurdles, and opportunities for strategic targeting and process improvement across the spectrum of external and in-house referral pathways.

Drill down into specific partnering groups referral patterns, in-house insurance approval rates, and resource utilization to empower your team to more effectively deliver timely care to your patients.

Tailored Solutions

In an environment of ongoing operational inefficiencies and diminishing margins, we recognize your group may face complex challenges and opportunities beyond referral management. We are ready to face them with you, capable of providing off-the-shelf products and building custom solutions that address your unique needs.

No matter what your clinic faces, we are ready to deliver solutions for you!

RRM Patient Communication and Scheduling